Our Objectives:

To provide a consultancy, support and information service to workers in

other agencies who may be assisting people in debt. 

To provide a telephone advice service to individuals in debt.   

To provide supporting information e.g. self-help packs, where self-help has

been identified as appropriate and to provide a face-to-face casework

service where it is deemed appropriate.  

To provide representation at court hearings in debt matters where

appropriate.

To provide a daily Lay Advocacy Service at Leicester County Court to

assist unrepresented defendants in debt actions.  

 To effect changes in social policy through participation in the consultation

process, by debate or challenge.  

To operate in a professional manner and ensure quality standards are

applied and maintained throughout all aspects of service provision.

To ensure that the Equal Opportunities Policy is applied to all aspects of

service delivery.